Student Grievance Committee

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Student Grievance Redressal Cell

As per the guidelines of the UGC (Redressal of Grievances of Students) Regulations, 2023, Oxford Business College has established a dedicated Student Grievance Redressal Cell (SGRC) to address genuine student complaints and concerns in an efficient and transparent manner. The SGRC serves as an important platform for students to raise academic, administrative, and personal grievances.

The college is committed to providing a safe, supportive, and student-friendly academic environment by implementing a structured grievance redressal system in accordance with UGC norms. Through this Student Grievance Redressal Cell, the institution ensures timely resolution of issues while maintaining fairness, confidentiality, and accountability at every stage.

Objectives of SGRC

  • Provide students a platform to lodge complaints without fear
  • Ensure fair, impartial, and transparent grievance resolution
  • Prevent unfair or non-transparent practices
  • Promote a harmonious educational atmosphere

Areas Covered

  • Academic matters and examinations
  • Infrastructure and amenities
  • Office and administrative services
  • Harassment, discrimination, or victimization issues

Mechanism of the Cell

  • Students may submit complaints in the SGRC box or via email
  • Box is opened every Saturday by coordinators
  • Issues are analyzed and forwarded to concerned departments
  • Timely resolution ensured with follow-up until final disposal

Redressal & Commitment

Any student with a genuine grievance may approach the coordinators directly or submit a written complaint in the SGRC box. Complaints may also be sent through official email channels. The identity of the complainant will be kept strictly confidential.

Oxford Business College ensures that grievances are addressed within the prescribed time frame. Immediate action will be taken in cases of alleged discrimination, harassment, or victimization if found genuine.